Support

Contact us

If you run into an issue that is not covered in the documentation, reach out:

• Email: contact@vulnotes.com
• Manager: Use the ticket support directly available on vulnotes manager.
• In-app support: Click the support widget inside Vulnotes to open a live chat ticket.

When reporting an issue, include:

• What you were trying to do
• What happened instead
• Screenshots if applicable
• Your Vulnotes version (visible at the bottom of the sidebar)
• Your deployment type (SaaS or on-premise)

Feature requests

Have an idea for improving Vulnotes? Send it to contact@vulnotes.com. We read every suggestion and many features in the platform started as user requests.